Zach was prompt in returning my call and setting up an appointment. He was on time. Neatly dress. He looked and acted in a professional manner. I took him to the kitchen and showed him the hole in the wall. He was very through. He checked under the dishwasher, under the cabinets, and all the surrounding areas. He asked many questions in regards to how long, if there was a leak, new renovations, etc. he also checked the AC unit and the hose bib on the side of the hose, which was leaking. He explained to me that it was in fact mold. That there was mold under the cabinets as well. He explained his process-that he would have a plumber come out. He asked if I had insurance as he would have to remove the cabinets, granite counter tops and backsplash. He explained the two feet rule in mold remediation. That he would try their best to not damage the granite, but it was common for that to happen. He explained his direct insurance billing and that I needed to notify my insurance carrier for an adjuster to come out. I felt comfortable with him to sign a contract for him to start the work.
Why ChooseSecure Restoration?
At Secure Restoration we are highly qualified in multiple disciplines which enables us to deal with all kinds of damage quickly and efficiently. you don't need to worry yourself with the repair at all - just leave it to us and focus on looking after yourself. We take care of the rest!
- 24/7 Emergency Service
- 10+ Years of Experience
- Licensed & Insured in NC and SC
- We work with all Insurance Companies
- IICRC Certified
- Accredited by the Better Business Bureau
- FREE ESTIMATES